Bank of America Credit Card Complaint

Rewards

Bank of America Credit card department,

Rewards California

I 've been - ( - - ) credit card holder since -/-/-. My credit line was $20000.00, I never went over the credit line limit and have always paid my balance on time and in full. This credit card has a reward program with 2 % cashback on each dollar spent. My credit card was suddenly closed by the credit card company in -/-/-. When I called to inquire about the reason for closure I was told that the credit card company can close any account for any reason or no reason. I legitimately earned $180.00 cashback which I tried to redeem but was not able to do so, online nor over the phone. I was told the rewards were forfeited because the credit card was closed. The rewards show in my account as available as of today -/-/-, I earned these rewards ( cashback ) by using the credit card. I did n't do anything against the terms of service but - - - does n't want to pay the rewards. Please help me to deal with this company to get my rewards of $180.00 I earned. Thank you.

Bank of America customer in California
Dec 27, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more