Comerica Bank account or service department,
Checking account Problems caused by my funds being low California
On -/-/2015, I was charged an overdraft fee while my checking account was positive - $35.00 EOD on -/-/2015, according to my transaction register on the bank 's website. According to the overdraft notice, the fee was cause by insufficient funds for transactions on -/-/2015. The overdraft notice which was provided included several transactions which did not occur on -/-/-, per my account 's transaction register. In fact, - of the transactions occurred after my account had been replenished with additional funds on -/-/2015, bringing me above the previously indicated $35.00. I went to the branch to attempt to resolve this banking error and spoke with the assistant banking center manager on-site, - -. He insisted that there was no bank error, but said that he could not explain why my account was charged an overdraft while my balance was positive. It should be noted that this overdraft fee was charged 3 days after I moved money into a new bank account with another institution. I do not know if Comerica is retaliating against me for deciding to bank elsewhere, but at this point, I am only waiting for final transactions to post before closing my account with Comerica. Thank you for your consideration.
Comerica customer in California
Dec 24, 2015
* Source: CFPB Complaint Database
Comerica response to complaint:
Closed with explanation
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