LoanDepot Consumer Loan Complaint

LoanDepot Consumer Loan department,

Installment loan Shopping for a loan or lease Colorado

I was told by - - that I could get a lower rate on my mortgage. While I was talking to loandepot to find out how much lower my rate could be, they put me on hold and did a had credit inquiry without my permission. I can not get it removed from my credit report now and it lowered my credit score for two years. Loan Depot does not respond to my calls or complaints.