Bank of America Credit card department,
Advertising and marketing Ohio
I opened a credit card with Bank of America this summer that offered a $100.00 bonus if you made $500.00 in purchases within the first 90 days of opening. They are now saying that I do not qualify because the purchases were not made until after 90 days. The problem is that I did not receive and activate card until - -, 2015 and by - -, 2015 the $500.00 requirement was met. However, they are saying the card was opened earlier ( ie they approved account in - even though I did not receive and activate card until several weeks later ). I think this is a bogus promotion and the 90 days should n't start until the card is received and activated. I think it is unfair and deceptive as a consumer has no control over how long it takes to receive the card once it is approved. I think that Bank of America owes me the $100.00 bonus as I met the terms of the promotion in good faith.
Bank of America customer in Ohio
Dec 21, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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