Bank of America Credit Card Complaint

Advertising and marketing

Bank of America Credit card department,

Advertising and marketing Ohio

I opened a credit card with Bank of America this summer that offered a $100.00 bonus if you made $500.00 in purchases within the first 90 days of opening. They are now saying that I do not qualify because the purchases were not made until after 90 days. The problem is that I did not receive and activate card until - -, 2015 and by - -, 2015 the $500.00 requirement was met. However, they are saying the card was opened earlier ( ie they approved account in - even though I did not receive and activate card until several weeks later ). I think this is a bogus promotion and the 90 days should n't start until the card is received and activated. I think it is unfair and deceptive as a consumer has no control over how long it takes to receive the card once it is approved. I think that Bank of America owes me the $100.00 bonus as I met the terms of the promotion in good faith.

Bank of America customer in Ohio
Dec 21, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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