Amex Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Amex Prepaid card department,

General purpose card Unauthorized transactions/trans. issues New York

I just filed two complaints with this bureau about Serve. The original charges I have tried to get disputed and could not, I am in the process of trying again. AND ONCE AGAIN, I AM BEING SHAFTED AND REFUSED THE RIGHT TO DISPUTE FRAUDULENT CHARGES!!! THE PEOPLE WHO HAVE REFUSED ARE : -, -, -, -, AND -, WHO ARE GIVING ME THE SAME - ABOUT AS REP 'S THEY DO N'T DO THAT. - even connected me to the Account Protection, WHICH WAS CLOSED!!!!!!!! I 'M SICK OF THIS!!! I wa n't these amounts put into dispute : -/-/2015 : J. Department, $10.00 ; -/-/2015 : -, $4.00 ; -/-/2015 : - -, - ; -/-/2015 : - -, $11.00 & -. They 're giving me all kinds of lies. A couple of weeks ago, I was successful at getting something put into dispute. Now, suddenly, this policy does not apply and I need to speak to account protection. This is GARBAGE AND THEY KNOW IT!!

Amex customer in New York
Dec 19, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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