Duvera Billing Services, LLC Debt Collection Complaint

Duvera Billing Services, LLC Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Michigan

On my TransUnion credit report I have a collection from DUVERA ( DVRA collections ) regarding an account opened with -, -. The account was opened -/-/- and the account was closed -/-/-. I contacted -, - billing department around -/-/- to inquire about when the account was sent to collections, the representative stated the account was forward to DUVERA -. But on the credit report, it shows that the collection was opened -/-/-.-offense # 1-FALSIFIED INFORMATION. Also on the - credit report, it shows that a last payment was made -/-/-. First of all, I never made a payment on this account and second, it does not show the amount of the payment. - disputes were made to - on -/-/- stating that I am no longer liable for this account being that the account was closed in -/-/- and result was received -/-/- that - only updated the collection account. A second dispute was made within a week later and never received


to and the e-mail used was incorrect. Stated this to the - representative and again stated that I could not receive the results of the second dispute. Pulled another credit report from - and the collection is still on my report. They did not investigate the collection agency for validation. They only updated the account showing that it is still open. Offense # 2-Failure to validate the collection account. I sent information to - for investigation on this collection account on -/-/- providing information showing that this collection account was fradulent for the following reasons : 1. The account was closed with -, - on -/-/-, and the account opened with DUVERA ( DVRA ) collections on -/-/-, but the company states that this account was sent to DUVERA on -/-/-. There was showing " Last Payment - '' on -/-/- of which NO PAYMENT was made ever- the account from - - closed in -/-/-. Conclusion : the collection agency re-aged the collection account from -/-/- to opening the account in -/-/-, which added 7 more years to this collection. They are showing a payment was made on -/-/-, of which I never made any payments on this account, which means that the end of the 7 years on this collection ended -/-/-. Please note that the account with the company was closed -/-/-. There was no delinquent or late payments on the account being the account was closed days after the account with -, - was opened. It seems that DUVERA ( DVRA collections ) falsified information to open this collection. Third, they showed a payment that was not made using this to re-age this collection and provided addresses, that I believe does not exist. To validate this collection, - packages were sent to DUVERA & DVRA Collections on -/-/- and around -/-/- and the first certified letter was returned around - " Undeliverable '' and the - certified letter sent is also showing " Pending. '' I used both addresses listed on - credit report and from -. Both of which, I believe does not exist. So, finally I requested another investigation with TU and sent supportive documentation to them to re-evaluate this collection. DUVERA ( - collections ) fraudulently made up this collection and TU did not due diligently investigated this collection, they only updated this collection. Supportive information will be forwarded to you for your review.