The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

International money transfer Other transaction issues Maryland

On Thursday we sent $8000.00 by Western Union to - from our local - grocery store. They said it was no problem. Western Union on Friday said it was over their limit and canceled the transaction. The big issue is that - ca n't pay back the $8000.00 because their payout limit is only $4500.00. We went to - locations and called on - others and still can not locate anyone who can pay back our $8000.00. This is now Saturday and we have made - calls to Western Union, all we get is constant transfers and every time we need to re-explain what is going on. Every time they look up the same locals we have already visited or called. It seems we are going to have to hire an attorney to get our money back. How can you let companies operate like this. They should not be allowed to accept more than they can pay out. They get cancelations all the time and should not be allowed the accept a money transfer greater than the amount the location can pay back. Another issue is that the stores, western union agents, do n't know how much each country can receive. The max limits should be posted and easily identified and the store agents should also be responsible for knowing these or for looking them up on transactions over $1000.00. At this point it appears we will need to go to an attorney to get our money back but the agents should have a policy of not takin g in more than they can get back.