Checking account Making/receiving payments, sending money
First Tennessee Bank Bank account or service department,
Checking account Making/receiving payments, sending money Tennessee
In my case. when I schedule a payment to - of my payees through First Tennessee Bank 's online bill pay service, First Tennessee Bank automatically deducts the amount scheduled immediately prior to any payment instrument being issued by First Tennessee Bank. They do issue a reference identifer at the time the online payment is scheduled. What I believe is that when my payee returns the payment instrument issued by First Tennessee for redemption, First Tennessee changes the initial reference identifier. They also change the reference identifer again once they close my statement out for that period. The information is attached in detail later on in this process,
First Tennessee Bank customer in Tennessee
Dec 17, 2015
* Source: CFPB Complaint Database
First Tennessee Bank response to complaint:
Closed with explanation
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