Ocwen Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Ocwen Mortgage department,

Conventional fixed mortgage Settlement process and costs Illinois

My husband filed bankruptcy in -/-/-. In -/-/-, after a very long and difficult period working with -, we modified our mortgage under the HAMP plan. Please note, that I was the primary borrower on our mortgage but had NOT filed bankruptcy. We also a - mortgage with Ocwen, who refused to work with us on a modification on our - mortgage. Ocwen advised that they could not speak with my husband regarding the bankrupsty, however, as I had stated to them on numerous phone calls, I was not part of the bankrupsty so they should be able to converse with me, but refused. When asked how we could settle approximately one year later, they said the load was written off, however, we never received a lien release, but went by their word. Ocwen purchased the first mortgage from - and then shortly shortly after, sold the mortgage to -. We have been making payments faithfully for over two years with Ocwen and -, but now that we are only with - and due to the modification agreement after five year, which will be in -/-/- interest will adjust, so we went to one of our C.U to refinance our


done via fax. This is totally unexpectable and as faithful consumer, we have worked diligently to keep our credit rating in good standing, only to once again, be help back by the big banking industry. We have been dealing with this type of treatment for approximately 10 years, starting with - and would really appreciate some relief when we work so hard to follow all the rules that the banking industry has established, however, only to be repeatedly abused by these big corporation. This is no doubt Unfair, deceptive and abuses acts and practices two fold. Thank you for any advice and or guidance you can provide..

Ocwen customer in Illinois
Dec 17, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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