Comerica Credit card department,
Hello I have social security - I 'm a - veteran, social security deals with - - card through comerica bank, money is direct deposited. Money has disappeared from account several times have filed - disputes and have over 12 hours on phone with banks employees. I have several lies on recording they told me I was hacked. I 'm missing over - dollars now on - Friday my account was drained I called and made them aware it was n't me and comerica bank supervisor said I had to wait and let it be stolen then file a dispute. Another employee stated that the manager was to lazy to stop payment. The bank refuses to send me statements from day one. They refuse to allow me to file a dispute. The internet says that comerica bank was hacked and wo n't tell costumers. This is an inside job as every card they issue me is stole from before I even use it. They have put - dollars back on my card and want me to go away. I want a full investigation into my account and the bank they are responsible for my money being stolen and refuse to help me. This is grand larceny and committed over several states so FBI matter also, I live in Ohio card was used all over united states on - Friday. While on the phone with company my money was stolen. If I close account and switch banks I will never recover money they will only talk to costumers. Help me please.
Comerica customer in Ohio
Dec 15, 2015
* Source: CFPB Complaint Database
Comerica response to complaint:
Closed with explanation
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