Ocwen Mortgage Complaint

Ocwen Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

I pay my Mortgage through Ocwen. My payment is automatically withdrawn from my paycheck every two weeks. I 've called them once before and asked that my payments be applied to principal and they told me I could only apply a full payment to principal and that it would be done automatically once I had paid a full payment ahead. Currently on my statement it shows that my next mortgage payment is n't due until -/-/-. Which means they are holding my money and making interest on it until it 's time to apply the funds to my account. I called in today and they guy said he would apply the payment ( approx - - from -/-/- to principal, and that it would be done automatically going forward. But that is not good enough as Clearly I 've paid -/-/- 's statement in full already, but they are n't applying it to principal. How do I get them to stop stealing money from me. Is there someone that the consumer can petition to get them to properly manage my account?