Loan To Learn Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Loan To Learn Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Florida

Years ago this loan company deceived into thinking I had a lower interest rate than what I really did. They " compared '' federal rate with their rate when in reality they were compiling them. Months later after paying every month on time and more than required I looked at the balance and saw it was not going anywhere. I called to see what had happened and they said they applied the money to interest that had not yet even been accumulated. This is when I realized all they had done. I tried to change their rate and fix the payments and they would not budge despite deceiving me. So I stopped paying and they sent me to a collection lawyer. They refuse to close the account and settle up with me.

Loan To Learn customer in Florida
Dec 12, 2015

* Source: CFPB Complaint Database

Loan To Learn response to complaint:
Closed with explanation

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