Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

VA mortgage Application, originator, mortgage broker Virginia

As a veteran I applied to refinance my mortgage under a program to lower my mortgage payment under a program as a veteran. After accepting a fixed mortgage to get out of an adjustable rate I received an offer that would considerably lower my mortgage. It was then ( approximately 2 months ago ) I was notified the my credit report reflected the my loan was in forbearance for 2 months. I did not even have that mortgage for 2 months. My lender did a 3 way call with Freedom Mortgage who explained that this was a problem in their system. Now 2 months later I had a job offer with - suddenly removed. I called them to find out about the correction which has not been made. This is also preventing a current refinance opportunity. Please advise.