Amex Prepaid Card Complaint

Amex Prepaid card department,

ID prepaid card Fraud or scam California

Seconds ago I submitted same complaint but I had not checked the permission for CFPB to publish this description. I do want this published because I think this abuse is probably widespread taking advantage of seniors like me. An oversight on my part Someone opened - prepaid credit card accounts in my name : - with - cents in it, - with - cents and another with - cents. This happened -/-/-, On -/-/- I called " - '' at American Express Prepaid : - to complain because I had not opened the accounts. I ordered him to close the accounts because I had not opened them and they were illegitimate. He said the only way he could do that is if I gave him my social security number and date of birth. I told him I was not going to do that because the accounts are fraudulent and I am obviously being scammed with the threats of a $4.00 monthly maintenance fee that their letters all announce that will be charged on each of my - accounts. To avoid that their letters say I can drain the accounts using the ATM and by paying their fee. I suppose they


Please note they have never sent me a statement on any of these accounts and they have never sent me a single credit card! My belief is that this is a scam perpetrated upon the public by American Express to scare the unwitting to do business with them by extracting fees. Because it has been going on for almost two years now and still causing me distress it is clearly a harassment of the public. Further, during the time these fraudulent accounts were opened my credit has been entirely frozen for the last 10 years! - - on -/-/- I called the number again for prepaid cards and spoke with " -. '' - said all of the things " - '' said including the $4.00 monthly charges and I had to give him my social and birth date to cancel the cards. I requested and spoke to " - '' his supervisor, # -. - said had to have the social to cancel the cards and that the cards were legitimate and the charges would occur. All of this was being recorded. I explained that the cards were fraudulent and I was not going to give my vital information to an entity that I knew for a fact was trying to defraud and scam me and I flatly ordered her to cancel these accounts. She refused the same as - and - did before her. Only under direct questioning did she admit that when the funds were absorbed in the accounts the accounts would go on " inactive status '' and charges would end. We conclude that this is a scam being perpetrated against the public by American Express because no one else possibly has anything to gain by their actions ; with - cents thy make at least - ATM fees just to get them off ones back. I know they were continuing to attempt to hook me because according to their -/-/- letters those those maintenance fees were to have been charged on -/-/-. That means that as of -/-/- even the card with the massive - cent balance would have been moved to inactive status. This is -/-/- there is no excuse for them not telling me that there would be no more charges. The accts. are -, -, -.