Convergent Resources, Inc. Debt Collection Complaint

Convergent Resources, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Tennessee

I received a letter on - -, 2015 from Convergent Outsourcing to collect a debt that I initially disputed with the company they represent directly which is -. I therefore sent a certified letter disputing the debt which was received on - -, 2015 by the company. Convergent Outsourcing responded on - -, 2015 noting that they were not handling the case. I then pulled my credit report and noticed that another company, -, had placed the account on my credit report in - 2015 and had not provided any notice prior to doing so. On - -, 2015, I received a letter from them notifying me that - placed the previously disputed debt with their agency ; however they never notified me before placing the item on my credit report. I therefore sent their agency a certified letter on - -, 2015, which was received by their company on - -, 2015, informing them that I was not notified of the debt and they did not follow the procedures of the Fair Debt Collections Act. As of - -, 2015, - has yet to respond to my notice or letter. Before this account was placed with collections, - refused


was not used since before -/-/- and was attempting to credit the account then discovered they could n't because it was sent to collections on - -, 2015 ; one day after I received a bill from them. - is jumping the debt from collection agency to collection agency because they know that the debt is not a valid amount ; I have also confirmed that they have taken these same actions against other people who cancel their telephone service with them as well. Both - and their collection agencies are taking actions that are unlawful and unfair to consumers who attempt to do right.