Convergent Resources, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received

Convergent Resources, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Tennessee

I received a letter on - -, 2015 from Convergent Outsourcing to collect a debt that I initially disputed with the company they represent directly which is -. I therefore sent a certified letter disputing the debt which was received on - -, 2015 by the company. Convergent Outsourcing responded on - -, 2015 noting that they were not handling the case. I then pulled my credit report and noticed that another company, -, had placed the account on my credit report in - 2015 and had not provided any notice prior to doing so. On - -, 2015, I received a letter from them notifying me that - placed the previously disputed debt with their agency ; however they never notified me before placing the item on my credit report. I therefore sent their agency a certified letter on - -, 2015, which was received by their company on - -, 2015, informing them that I was not notified of the debt and they did not follow the procedures of the Fair Debt Collections Act. As of - -, 2015, - has yet to respond to my notice or letter. Before this account was placed with collections, - refused

was not used since before -/-/- and was attempting to credit the account then discovered they could n't because it was sent to collections on - -, 2015 ; one day after I received a bill from them. - is jumping the debt from collection agency to collection agency because they know that the debt is not a valid amount ; I have also confirmed that they have taken these same actions against other people who cancel their telephone service with them as well. Both - and their collection agencies are taking actions that are unlawful and unfair to consumers who attempt to do right.

Convergent Resources, Inc. customer in Tennessee
Dec 09, 2015

* Source: CFPB Complaint Database

Convergent Resources, Inc. response to complaint:
Closed with explanation

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Contact Convergent Resources, Inc.
(770) 604-4385
219 Perimeter Center Pkwy NE Ste 200
Atlanta GA 30346

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