Synchrony Bank Credit Card Complaint

Unsolicited issuance of credit card

Synchrony Bank Credit card department,

Unsolicited issuance of credit card New York

This is concering JCPenney of - - - - - -, - -, - -, NY - - representative asked me if I would like a rewards card for some instant discount. At no point in time did she ever mention or say that this was n't a simple points card but actually a credit card. There was no agreement or paper I was asked to read and agree to. It was only later when I got an alert from a identify fraud monitoring service that I realized what had happened. This has resulted in an unnecessary hard pull of my credit history and was tantamount to fraud. I had absolutely no idea that I was being signed up for a credit card at any point throughout the entire process.

Synchrony Bank customer in New York
Dec 07, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with non-monetary relief

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