Bank of America Credit card department,
My husband passed away in -/-/-. I just learned that there was a credit card in my name and he it closed in -/-/- or -. I never received any information that this card was past due, or that I owed anything on it. We lost our business, he was ill and passed away in -/-/-. We were waiting for the VA to help out and he never received a -. I had to sell my house at a huge loss after he passed away and manage to pay off the mortgage and other debt. Now I am trying to get a small mortgage and there is a - write off on my credit report. I called them and they said they wrote it off and that I did n't owe on it. I did n't receive a - but they soon sent me - ( - actually ) very promptly. I do n't understand why in four years I did n't know about this. I ca n't find any statements about this account and have been at the same address ( after I sold my home- my mother 's home ) and had the same phone number, so I
in 4 years, will I still owe this amount and can I get it resolved. It is showing up on my credit report that I am paying $ - a month on this and I did n't even know about it. There is no way a lender will give me a loan and it really messes up my credit I have worked so hard in the past 4 years to resolve. He was a vet and some issues, but this is very hard for me to deal with and he is n't here to tell me what went on. They just wrote it off in - according to my credit report, but I was talking to them in - or - about this.
Bank of America customer in Illinois
Dec 05, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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