USAA Savings Credit Card Complaint

Billing disputes

USAA Savings Credit card department,

Billing disputes California

So, this is the fourth complaint about USAA. They keep putting adjustments on my account and i have proof. then I write to them and file a dispute that they " lose '' and now they have turned me into collections. so, they lied and said they did n't adjust my account for -. And that i lied about them, so I will upload that credit card adjustment. MONTHS after a dispute was closed they added a $500.00 charge to my account and though I have told them, they are charging late fees and finance charges over and over and telling me that I owe this money without proof. they adjusted my account for - dollars and it was not a purchase. they are charging late fees and finance charges and have turned me into collections. they are saying they gave me this money and I have asked for proof. When I asked why they put - back on my other card, they instantly lied and said they did n't do it. I am attaching both adjustments. The - was removed. They - was not. They keep lying about it. I want proof of why they keep adding money to my card which is not purchases and i do not owe MONTHS after a dispute is closed. Please help me, I have filed over - disputes with the company that they claim to lose.

USAA Savings customer in California
Dec 03, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Consumer disputes how USAA Savings handled their complaint

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