USAA Savings Credit card department,
So, this is the fourth complaint about USAA. They keep putting adjustments on my account and i have proof. then I write to them and file a dispute that they " lose '' and now they have turned me into collections. so, they lied and said they did n't adjust my account for -. And that i lied about them, so I will upload that credit card adjustment. MONTHS after a dispute was closed they added a $500.00 charge to my account and though I have told them, they are charging late fees and finance charges over and over and telling me that I owe this money without proof. they adjusted my account for - dollars and it was not a purchase. they are charging late fees and finance charges and have turned me into collections. they are saying they gave me this money and I have asked for proof. When I asked why they put - back on my other card, they instantly lied and said they did n't do it. I am attaching both adjustments. The - was removed. They - was not. They keep lying about it. I want proof of why they keep adding money to my card which is not purchases and i do not owe MONTHS after a dispute is closed. Please help me, I have filed over - disputes with the company that they claim to lose.
USAA Savings customer in California
Dec 03, 2015
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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