Specialized Loan Servicing LLC Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Specialized Loan Servicing LLC Mortgage department,

Conventional fixed mortgage Settlement process and costs New York

I am the victim of the - rogue mortgage issue. I received a letter saying I should respond with my mortgage because - was being shut down and a servicer will be taking over and I should, as promised, request my refinance before the shutdown. I did make the request for my refinance I was promised at my closing with -. I had never missed a payment and my fico score was -. This is when my troubles began, - - - took over my loan and when I requested my refinance, - 's - - in their mortgage dept erroneously submitted adverse info to my credit history ( 3 times ) and when she got caught she said it will take 60 days to correct my credit, I had my confirmation receipts for my online payments. Then - - and - took me " off line '' so I could no longer make payment on my mortgage, because I told them I did not trust them and - was just as bad as - and I had another bank that was willing to refinance me at 3.3 %. - then damaged my credit totally and kept me from refinancing


never missed any payments and to get a modification, I would have to be late at least twice and this was the only way to get this done. '' Also, she said she prohibited me from being able to pay my mortgage because she had to put me in the modification pool and this was the beginning of the process. '' This was all lies. I never missed a payment. - prohibited me from paying. I even paid my taxes and then - sent me a check in the same amount of the property taxes I had paid and told my city finance dept they were taking over my taxes and escrowing my taxes. I am an insurance agent and I wrote my homeowner 's policy and - sent me back the payment I made for the full year 's premium and told my insurance company that - was taking over my HO ins. I had never made any late payment on anything, not the mortgage, not the taxes and not my HO insurance. After - did this, I began to get late notices from city hall stating my taxes were late, and notices from my HO ins threatening to cancel my Home owner 's insurance. I then rec 'd notice from - I was being put on a " forbearance '' and I did not know what this was. I then stop receiving all communications from - and nothing else from -. My credit was severely damaged so I could n't leave this mess and get the refinance I was about to get with a great int. rate because of what - -, - did to my credit worthiness. I have never heard of a modification and no one would tell me about it at the -. Then after a " few '' years of harassment and threats of " taking my home '' and people ringing my door bell saying they were at a " silent auction '' and wanted to come in to see my property, I had to pay $ - to attorneys who ripped me off and lied and said they were going to court with -, but they did not. They never went to court because the court clerk and the - representative would contact me and tell me that my attorneys never showed up and my property was going into foreclosure. I have all the proof of everything I stated above and the emails from the - of the - - - as a witness. When my mortgage was finally modified - - ( this fiasco start - with - and then - ), I went from a complete mortgage payment : principle, Interest and escrow of $3100.00 monthly with a term of 14 years, to the now ridiculous payment and term of $3400.00 for 31 years. - forbid me from making payments, and SLS servicer is say they accelerated my payments and calculated at the 6.875 rate instead of 3.375 % int. help me, please

Specialized Loan Servicing LLC customer in New York
Dec 02, 2015

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

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