SunTrust Bank Mortgage Complaint

SunTrust Bank Mortgage department,

Conventional fixed mortgage Settlement process and costs Washington

Re : SunTrust Wrongful ForeclosureVictims : - - - and - - -Foreclosed Property Address : - - - - - - -, WA -Loan Numbers : - Mortgage - - Mortgage -In - of 2009 we applied for a Home Loan Modification through Sun Trust Mortgage due to a family tragedy that occurred in - 2009. We were caught in a legal battle for our son and granddaughter, which consisted of - court cases, which depleted our savings. In - 2009 SunTrust Mortgage sent us the Home Affordable Modification Trail Period Plan Agreement requesting we pay $1500.00 for 3 consecutive months starting - -, 2009 - - -, 2009. Within the same month we received another Home Modification Trail Pay Plan Agreement requesting we pay $1600.00 starting - -, 2009 - - -, 2009. We called SunTrust and asked why we had received - different pay plan agreements. They told us it was an error and to toss the $1500.00 pay plan - pay the $1600.00 starting - -, 2009 - - -, 2009. Two weeks later we received yet another Home - - Pay Plan Agreement to pay $1900.00 starting - -, 2009 - - -, 2009. We


needed to pay was $1900.00 starting - -, 2009 - - -, 2009. Upon paying the final payment in - -, 2009 we received the final Home Loan Modification Agreement Payment Plan documents, which were received mid - 2009. The payments were now $2400.00 with an escrow payment of $370.00 totaling $2800.00. Our - mortgage was modified as well with SunTrust under a separate - - - - for $150.00, bringing our monthly notes to $3000.00. We questioned SunTrust as to why they did n't combine the - and - mortgage, and why did n't the payment stay at $1900.00. We thought the -, and - mortgage plus escrow were combined would have totaled $1900.00. SunTrust told us the terms of the agreement were final and that if we could n't pay it we would need to vacate the property. We tried calling SunTrust on numerous occasions to discuss the inconsistencies surrounding the new terms. No one called us back. We continued to call them for several weeks, but they declined from speaking to us. On - - 2009 we found a Notice of Default on our door. We received a call from - - of - - - -. He explained that we needed to vacate the premises by -/-/2009. We moved out - -, 2009. We were in " total shock and dismay '' about the loss of our home. Not only did we lose our home, but also were going through a family crisis and financial hardship. We had to borrow against our - in order to come up with the -, last and deposit for our new rental home. We were n't able to get all of our belongings out of our garage, so we left a message for - - stating that we would get the remainder of our belongings after the Holiday season. - left a message on our phone telling us that our items were removed and that he did n't know where they were. We never seen or heard back from - - after our initial encounter with him. We 've shared our misfortune with several Attorneys ', but they expressed that trying to go up against SunTrust Mortgage on an individual basis would cost us thousands and we probably would n't win our case because we did n't have the finances to go up against SunTrust Attorney 's.