Ocwen Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Other mortgage Loan servicing, payments, escrow account Illinois

The loan on my townhome was taken out in - and serviced by - -. In - this loan was sold to Ocwen whom now services the loan. I have never during the life of this loan made any late payments, however, today -/-/- I received a letter from Ocwen date -/-/- with the following " Initial Due Diligence Letter California - - - '' that indicates they are required by California Law to send me this notice before initiating any possible foreclosure proceedings. This is an official notice that, according to our records, your mortgage is currently past due ... .blah blah blah ... the payment was posted with Ocwen - -/-/- which has been verified by - of their servicing agents. I continue to less and less satisfied each month because of the aggressive nature towards me and the serving of this loan, again which I have NEVER missed nor made a late payment on. Additionally, Ocwen has denied me a refinance with them for a 30 year fixed conventional mortgage where I have not asked to be consider for the HARP and have the balance reduced I only have requested a refinance of the current balance into a 30 year fixed conventional mortgage.

Ocwen customer in Illinois
Dec 01, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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