Wells Fargo Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

I made - payments in - - for $7.00 and - for $410.00 both made within 24 hours of each other. WF credited my $7.00 payment to - and my $410.00 payment to - then charged me a $25.00 late fee. I have called customer service twice and was told on - - that I made my $410.00 payment too early. I have requested that the payment be applied correctly but am getting no where. I am now receiving " homeownership counseling '' letters from WF when I have never been late on this account.

Wells Fargo customer in California
Dec 01, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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