Home equity loan or line of credit Loan servicing, payments, escrow account
Wells Fargo Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account California
I made - payments in - - for $7.00 and - for $410.00 both made within 24 hours of each other. WF credited my $7.00 payment to - and my $410.00 payment to - then charged me a $25.00 late fee. I have called customer service twice and was told on - - that I made my $410.00 payment too early. I have requested that the payment be applied correctly but am getting no where. I am now receiving " homeownership counseling '' letters from WF when I have never been late on this account.
Wells Fargo customer in California
Dec 01, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |