United Consumers Inc Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

United Consumers Inc Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine District of Columbia

I was contacted by - - at United Consumers Incorporated ( ucicollects.com ) in - 2015 about a purported debt of $130.00 that I had with a medical provider. As I explained to -, that matter was bogus as the provider had erred on a previous procedure and asked me back for a redo, explicitly stating that there would be no charge for that redo. After speaking with -, within days, I finally succeeded in getting that bogus charge removed. I e-mailed the company with my account reference number at -- about this being resolved, and never heard back from UCI ... for a while. Incidentally, in - 2015 I received an invoice from that provider showing that I owed nothing. On - -, 2015, I received another phone call from - about this purported debt, and he indicated no awareness that we had discussed this a few months earlier. ( At that time, I was n't sure if he was the person whom I 'd spoken to in -. He said nothing when I told him that I 'd spoken with someone and did n't know if it was him or not. ) He asked me if I wanted


money from me in - for a debt that they were told I owed, it is inexcusable that they would call me months later to receive payment for a debt '' that even the provider had long acknowledged I did n't owe. Moreover, doing so - telling me that I owed money which I did not - was IN VIOLATION of 28-3814 ( f ) ( 5 ) of - Code. Apart from the annoyance of harassment, my bigger concern has been a collections agency affecting my credit rating. I e-mailed - and the company about this on - -, 2015, including a scan of the provider 's original assertion that I would not be charged for that procedure and also a scan of the - invoice showing that that provider was requesting not one penny from me ( he had cited the same figure of $130.00 that he had cited in -, so it obviously was now resolved though he incompetently did n't confirm this before harassing me over the phone while I was at work ). On - -, I e-mailed the company at the -- address with my account reference number. I also called their phone number and left a message to alert them to all of this. I followed-up with another e-mail on - -, noting that I had already begun investigating legal action and became aware of that section of the - code that they had unquestionably violated in harassing me by asserting that I owed money which I did not owe. On - -, I still had not heard from them with any assurance that they wold back off and that my credit rating would not be affected by any of this. Today is - - and I still have heard nothing. It has been three weeks since I last received communication from the company, when they insisted that I owed money and tried to have me pay it to them when I in fact owed nothing to that provider and had n't for months.

United Consumers Inc customer in District of Columbia
Nov 28, 2015

* Source: CFPB Complaint Database

United Consumers Inc response to complaint:
Closed with explanation

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