Other (i.e. phone, health club, etc.) Disclosure verification of debt right to dispute notice not received
Diversified Consultants, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Texas
I purchase a phone on -/-/2014 and paid $140.00 to - - -. I have been told that I have two weeks to return the phones in case I change my mind. After a week I realized that I do n't have the budget to pay such amount on monthly basis, so I returned it. I was told that they will reimburse me only $75.00. So I paid for a week $70.00. I was ok with it. Then the phone was sold to another client and never changed the billing. When I received a letter that my account was sent to collection, I went to the store and asked for explanation. They could n't even connect the phone to my name, but to another client. The manager just said we ca n't do nothing and we are sorry. I went ahead as I did n't know what to do and paid a bill that it is not even mine, but this is still showing up on my credit report and it is hurting my credit score.
Diversified Consultants, Inc. customer in Texas
Nov 27, 2015
* Source: CFPB Complaint Database
Diversified Consultants, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.dcicollect.com/ |
Phone | (800) 771-5361 |
[email protected] | |
Address | PO Box 551268 Jacksonville FL 32255 |
Diversified Consultants, Inc. | |
Diversified Consultants, Inc. |
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