Synchrony Bank Credit Card Complaint

Unsolicited issuance of credit card

Synchrony Bank Credit card department,

Unsolicited issuance of credit card Maryland

Yesterday, I went shopping at Gap store. When I checked out, the cashier asked me if I would like to receive an extra - % off. I said yes and she asked me to type my birth date, SSN and annual income. I handed in my state ID and my - credit card to her, and later she told me it 's done. After I received my receipt, I realized that I paid with another card ( gap card ). What a -!? I did n't even know it is a card, even a credit card. How can she do that? Is it like a fraud? I did n't even have that card in hand ( which was not issued yet ) and activate it. After this, I did some researches online and I realized that this has already affect my credit score. I am a foreigner and I do n't know much about credit card things yet. I felt that was totally a lie/fraud to me. Now I just want to 1. pay the full bill. 2. Cancel the card without affecting my credit score. Thank you very much and hopefully hear from you soon.

Synchrony Bank customer in Maryland
Nov 26, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more