Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

FHA mortgage Loan modification,collection,foreclosure West Virginia

My spouse and I, in conjunction with our legal representation, would like to pursue a Deed In Lieu of Foreclosure with our lender, Wells Fargo. We moved out of the property -/-/- due to a change of employment. Since that time we have done our best to find buyers while continuing to pay the mortgage. Some of the ways we attempted to alleviate the financial strain of the mortgage was refinancing -/-/-, renting out the property, and living with relatives. Unfortunately the cost of maintaining the property is too much, even with rental tenants. The home currently needs repairs and thus we are unable to find new tenants. When we looked at our finances we knew we would eventually run out of funds to maintain the cost of the mortgage and thus we sought help -/-/-. We were informed that in order to be considered for a Deed In Lieu we would first have to go through the short sale process. Our initial request for the short sale program began back on -/-/-. Wells Fargo confirmed the request on -/-/-. After what seemed to be an eternity, Wells Fargo finally informed us that we had gotten approval to participate in


legal representation as mentioned above. On -/-/-, Wells Fargo calls me and I request that they contact my legal representation because I have hired them to assist me in pursuing a Deed In Lieu. A letter, dated -/-/-, is sent to Wells Fargo requesting a Deed In Lieu. Wells Fargo acknowledges receipt of this letter on -/-/-. This letter states that they will provide [ us ] with the results on or before -/-/-. '' It also states that In the event additional time is needed [ they ] will contact [ us ]. We have received no such response and our legal representation has also received no such response. We recently, -/-/-, received notice of a foreclosure date of -/-/-. Our legal representation has called in attempt to find out what happened to our Deed In Lieu request, but Wells Fargo is not responding.