USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Closing/Cancelling account Texas

I was issued a USAA credit card without requesting one. Now it is on my credit report. I call USAA to ask them to close and tell them that I did not open the account. I was put on hold and transferred 3 times. I finally had to hang up and try calling back. The Fraud Detection line, answered -, said the wait time was - hours. So I ca n't even find out how the account was opened or have them close it. The - people I talked to said that they did n't have the authority to close the account.