California Business Bureau, Inc. Debt Collection Complaint

California Business Bureau, Inc. Debt collection department,

Medical Communication tactics Threatened to take legal action California

I signed up with -. While looking up my credit report, I noticed a $50.00 Collection notice. I called the number on the collection agency, CALIFORNIA BUSINESS BU - - - -, and spoke with the front desk. I asked to speak with someone, a supervisor in fact. Then I was forwarded to leaving a voice message to manager - - -. A direct transfer to his answer machine. ( It was in my intention to communicate with a living person, not leaving messages ). After a few more attempt calls to speak with a live responder - that where in fact continuously being transferred to - or - - voice message - I 'm confident that I left - messages on - - answer machine. Again, on another attempt I was passed to manager - -. She warned me that if I called again that office asking to speak with someone else, she would report me to the Police Department for harassing. I felt a threat in that comment and whished to speak with another manager or other to clarify the issue present. At that point, I had made several calls that most where being ignored or transferred to


- Police Warning about calling and my case. I did attempt to speak with a live person other than - -. I was informed that Mr.Clark ( identified as both manager and vice president ) was the best solution - also, I was not informed at that moment that he was not in the office for the day. - -, who after an hour did appear in the office. After my introduction he responded by informing me that any more calls to his Collection office would be responded with a call to my employer office and my supervisor. In all this attempts, I was never really able to deal with this 3 year old collection case. Their responses where sudden, warnings and threats. either call the police department, ignore the phone, transfer to voicemail, or warning of calling my office supervisor. I did leave a message informing - - - that I did not accept them calling my office or neither did my supervisors want a collection office calling them. I work for -. After - - warning about reporting me to thePolice on harassing, and - - threat of calling my employer to complain on me, and more, - not being in the office, I felt I needed to make this report and obtain advice from the FTC/Consumer Finance. I was attempting to clear information on my case but all that appear where threats and warnings. I hope that phone records are optional and voice mail. Also, I hope that our conversations ( attempted ) where recorded by the collection company. I am making a complaint on the collection company threats and refusals.