Navient Debt Collection Complaint

Navient Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls North Carolina

I have recently ceased an auto debit program at Navient - - - - Student Loans due to their processing times negatively affecting how I budget my income each month. I am currently on an interest only income based repayment plan and will nos be paying using a Web based bill payment feature through my bank to better control how payments are disbursed. As a result of recent fraudulent activity, where $470.00 was taken from my bank account by - fraudsters, I was unable to pay my monthly bill, yet Navient continues to harass me and my parents ( co-signers ) up to 8 times a day from various numbers - to name a few. In some casesthese calls are received prior to -. I am working to secure an affidavit from my bank regarding the fraudulent activity.


my time away from home in my role -. If my parents had the means and proper notice by Navient, they would assist me during this stressful time while my bank resolves the fraudulent activity, but they can not and therefore do not deserve the multiple phone calls per day that leave them anxious that I, or anyone in my family may have an emergency. I ask for your assistance in asking them to cease and desis the incessant phone calls as well as mail notices reminding us of my debt. We get the picture, they want their money, but it wo n't come any faster by harharassing the debtor.