Blitt and Gaines, P.C. Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

Blitt and Gaines, P.C. Debt collection department,

Credit card Communication tactics Threatened to take legal action Illinois

-/-/-, I was paying $ -/month during my unemployment period on a credit card. I received a telephone call from a debt collection lawyer stating that full payment was required. I acknowledged that this debt was owed however, that I could not pay the full amount but could make monthly payments of $50.00. I was requested to send a hardship letter which I obliged. ( I sent the representative all types of personal information ). I was told to follow-up. When I called to talk to the representative, I told her I called to find out the status and was told to pay - of the debt. I informed my representative that I was unemployed and could not make that commitment. However, I could continue to make monthly payments of $50.00. Then she said she needed $500.00 or legal proceeds would begin. I pleaded with her to continue the $ -/month payments. She told me " go ahead and pay $50.00 but it will not stop legal proceedings. '' I asked her what the purpose of the hardship information was, which she did not acknowledge. On -/-/-, I received a summons to appear in court on -/-/-. I appeared in


Agreement '' on -/-/- from - County Court in the amount of -. On -/-/-, I received a telephone call from the Collection Agent Attorney telling me that I have not made any payments. I informed them that I was driving and needed to get home to get all my records and call back. This caller was very rude. I told her she was incorrect. She told me she was " NOT GOING TO ARGUE WITH ME ''. I was in a panic because I never missed a payment in 3 years and was never late. Upon calling them back, I informed them that payments were made every month. They acknowledged that this was correct and did not offer any apology or for causing me any distress. However, to my disbelief, I was informed that the amount now due was $13000.00. I asked why this has increased rather than decreased due to it being a judgment. She told me that there is interest of $2.00 daily. So as of -, it increased $2900.00. My payments of $50.00 are not decreasing this debt. It only continues to rise and will never decrease. I plead to your Bureau to take a serious look into the practice of this agency. I am providng documentation for you in an attempt to help your investigation. I have all dates documented along with telephone calls. I would be happy to answer any questions or provide any other information that you may have.

Blitt and Gaines, P.C. customer in Illinois
Nov 17, 2015

* Source: CFPB Complaint Database

Blitt and Gaines, P.C. response to complaint:
Closed

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