Ocwen Mortgage Complaint

Ocwen Mortgage department,

Conventional fixed mortgage Settlement process and costs Florida

Ocwen has purposely delayed our Short Sale application which opened - -, 2015 and is still open as of - -, 2015 ( timeline attached with details ). We have signed there requested contracts twice and submitted our financial information twice. Due to there unethical delays we had to go thru a second home appraisal, sign and submit another set of documentation, go thru a second review by the PMI company and now it is costing my husband and I - of dollars in CASH at the time of closing. This is all caused by Ocwen 's incompetence and unethical behavior of charging additional billable hours for the Short Sale process. Each time I speak to a Representative, they ca n't find the information we submitted and do n't know what 's going on. I make appointments with our Ocwen Home Retention Specialist, - - at - but I do n't get a phone call and I do n't receive any messages. Please refer to attached document for detailed timeline and information.