Capital One Credit card department,
APR or interest rate California
I contacted Capital One -/-/15 to ask when my promotional 0.0 % APR was scheduled to expire. - informed that it would expire on -/-/15, which was two days prior. I was surprised to hear this, because my -/-/15 statement stated that my APR remained 0.0 %. I told him so, and he said " I am really sorry about that we are trying to implementing this feature online as well as on statemnt ''. I remain uncertain as to when my promotional rate will actually expire, and there is no information to help me on this statement or any prior statement.
Capital One customer in California
Nov 15, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.capitalone.com/ |
| Phone | (703) 720-1000 |
| [email protected] | |
| Address | 1680 Capital One Dr McLean VA 22102 |
| Capital One | |
| Capital One |
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