RBS Citizens Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

RBS Citizens Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options Pennsylvania

I need to refi, extend term, etc on my student loan to make my repayment more affordable. I am a min wage person. I did not graduate from my school - - but have been struggling to keep making payments which I have been doing for over six years. RBS Citizens is my lender. I have tried to contact them but have had NO RESPONSE. I can pay some just not under the current payment terms.

RBS Citizens customer in Pennsylvania
Nov 12, 2015

* Source: CFPB Complaint Database

RBS Citizens response to complaint:
In progress

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more