Bank of America Credit Card Complaint

Bank of America Credit card department,

Delinquent account Florida

above points are not applicable. Bk. of America issued me a new CC because my No. was misused. I had for years minimum automatic payment set up. When the next payment was due, I did nothing because I trusted the min. autom. payment agreement with BoA. The following month I did the same. The total amount was just arround $20.00 which is the min. payment amount . The result of this was : BoA reported me for not paying my CC. When I complained, they told me : By law they are obliged to report me etc.. And itwas all my fault etc.. IT WAS MY DUTY TO RENEW THE MIN. AUTOM. PAYMENTWHEN MY CC WAS REPLACED ! I assumed of course that it automaticly continues as everything else in my CC contract. All my complaints were to no prevail. This happened about 2 years ago and my otherwise impeccable Creditreport is stilltarnished today!!! I only found out today about your CFPB. This is why I am contacting you so late. But I really think that BoA needs to be punished for this! Thank you for your time and attention. - tel. - - - --