Barclays Credit Card Complaint

Barclays Credit card department,

Customer service / Customer relations North Carolina

Opened arrival plus account back in -/-/- with - score and - figure income I was originally given a - limit which I could n't understand so I asked for -. I was declined for the - so I apped for - more Barclay cards both were approved for - a piece. After using arrival plus for couple weeks I received a call stating a needed to go into bank and do a cash advance in order to verify my identity which was done on - since then I have had maybe - security verifications done asking public record information which I have always been able to provide without issue I added Au to my account and there was a security freeze placed. I asked to speak to supervisor and the csr have refused to put a sup on line and now have frozen my account until I MAIL in my ID front and back is this not -/-/- - near - why is it that they will not accept email or fax yet they can accept over - in payments? I am beyond frustrated with the back and forth with them! They made me do cash advance to verify my identity and I was charged $50.00 I want a refund and investigation of why I have been mislead and mistreated