Guaranteed Rate Mortgage Complaint

Guaranteed Rate Mortgage department,

Conventional fixed mortgage Settlement process and costs Massachusetts

The complaint is against Guaranteed Rate -. There are 3 issues with loan processing and closing cost. 1. Not able to close on-time - Guaranteed Rate had more than 2 months for processing the loan application, There was not a single document delay on my end. I ended up bearing extra rent cost -/-/-, this was solely due to Guaranteed rate 's inability to close on time that they had committed. Application was originated on : -/-/2015Original closing date : -/-/2015Actual closing date : -/-/-


escrows and other pre-paid expenses. 3. Pre-paid interest - Even though we closed on -, my loan started from - and I was charged pre-paid interest even when the loan was not actually closed. The loan interest started fron : -/-/2015Actual closing date : -. The HUD-1 document was provided to me 1 Hour before the actual closing. Guaranteed rate did not provide sufficient time to review the document and sign. If I had not signed the HUD-1 document, the deal would not have closed on time and I would have lost my deposit ( $27000.00 ). This is such a non professional experience and sort of a black mail to agree to their terms.