Ocwen Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

VA mortgage Loan servicing, payments, escrow account Georgia

My VA home loan was refinanced through - - - ( OCWEN/- ) and closed through them in - -, of 2013. Promising a lower monthly payment, with the majority of the monthly payment being applied to the principal on the loan amount versus the interest. Since refinancing in - of 2013, OCWEN has reported a delinquency on the account since - - of 2013, even though the loan was actively being paid with no late or missed payments. The loan was in OCWEN 's responsibility since - -, 2013. They are reporting my loan as delinquent since - - of 2013 when it was still being handled by - - -. How is this possible? I am now receiving reports of an " approved '' foreclosure process on my property, that is actively being paid. OCWEN is now reporting I am in debt to them upwards of $47000.00 and has since transferred the loan to - -. They have not only mishandled my payments, they have damaged my credibility as a borrower until this issue can be resolved. I have trusted OCWEN to handle my mortgage appropriately, only to be told that I 've been not paying a loan ( which has been actively paid ), been hassled about imminent foreclosure, and given the run around on any information I try to seek from them. OCWEN will be responsible for bringing my mortgage account to a current paid status, with no faults on my part.

Ocwen customer in Georgia
Nov 09, 2015

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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