Checking account Account opening, closing, or management
RBS Citizens Bank account or service department,
Checking account Account opening, closing, or management New Hampshire
Citizens Bank - -, RI sent me, by US mail, an offer to receive $200.00 by opening an account and meeting stated requirements. The requirements were : open the account by - -, 2015, make a deposit each month - of which would be a minimum of $500.00 and the $200.00 would show on the account after - -. I went to the Citizens Bank at - - -, -, NH on - -, 2015, discussed the offer with Branch Manager - -, opened the account, fulfilled all requirements and now have not received the money. I have talked with Supervisor - - and Bank Officer - -, Sr Advocate. She said she would see to it. The money is not in my account and she has not called me back. I have all the paperwork and pertinent notes and want Citizens to pay as promised NOW.
RBS Citizens customer in New Hampshire
Nov 06, 2015
* Source: CFPB Complaint Database
RBS Citizens response to complaint:
Closed with explanation
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