RBS Citizens Bank Account Or Service Complaint

Checking account Account opening, closing, or management

RBS Citizens Bank account or service department,

Checking account Account opening, closing, or management New Hampshire

Citizens Bank - -, RI sent me, by US mail, an offer to receive $200.00 by opening an account and meeting stated requirements. The requirements were : open the account by - -, 2015, make a deposit each month - of which would be a minimum of $500.00 and the $200.00 would show on the account after - -. I went to the Citizens Bank at - - -, -, NH on - -, 2015, discussed the offer with Branch Manager - -, opened the account, fulfilled all requirements and now have not received the money. I have talked with Supervisor - - and Bank Officer - -, Sr Advocate. She said she would see to it. The money is not in my account and she has not called me back. I have all the paperwork and pertinent notes and want Citizens to pay as promised NOW.

RBS Citizens customer in New Hampshire
Nov 06, 2015

* Source: CFPB Complaint Database

RBS Citizens response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more