Scottrade Bank Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

Scottrade Bank Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management California

Every time I deposit money in Scottrade, there is no telling when it will available. Sometimes it 's 3 days or - maybe - or - ; they hold deposits for ransom. On the website it shows 2 or 3 days - bait and switch. I am going to close all accounts with Scottrade. The branch manager, - -, told me I should just use my other bank account that I transferred money from. Any bank I 've ever dealt with has a 3-day hold. This deposit was an ACH deposit from my other outside bank account. It 's not even a personal check ; it 's from one bank to Scottrade. I talked to - different people at Scottrade and all - had different answers from 3 days to 7 days. I called at - in morning and I 'm still waiting for an answer - hours later ; I 'm still waiting - maybe tomorrow, the money will be available. I made this deposit on -/-/13. On -/-/13, - - said that it should be available. This is a joke. Look on website ; it will show 2 or 3 days.

Scottrade Bank customer in California
Nov 05, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

Consumer disputes how Scottrade Bank handled their complaint

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