Ocwen Mortgage Complaint

Ocwen Mortgage department,

Conventional fixed mortgage Settlement process and costs New York

On Monday, - -, 2015, I am scheduled to complete the closing sale of my home in -, Florida. As such during - 2015, I contacted Ocwen Loan Servicing , LLC at their website to find out what the PAYOFF amount on the mortgage was going to be. Ocwen Loan Servicing , LLC subsequently sent me by mail the necessary written documentation dated - -, 2015, under PAYOFF QUOTE VALID THROUGH -/-/2015, which tabulates the Total Amount Due, to be : $170000.00. This is broken down as such : Principal, $170000.00 ; Interest, $2700.00 ; Satisfaction Cost, $10.00 and Late Charges, $130.00, for a grand Total Amount Due of $170000.00. ( Such documentation was faxed over by me to - - -, - ). However, on - -, 2015, I contacted Ocwen by telephone, primarily to confirm the real estate county tax payment due on the closing date of -/-/- and, which - -, - had told me was supposed to be $2400.00 and which Ocwen had quoted them. The Ocwen agent, by the name of " - '', then quoted me a PayOff amount totaling $170000.00 which I immediately disputed pursuant to the written quote which Ocwen had submitted


from the Closing Agent at - -, -, who told me that she had just been notified by Ocwen, that the PayOff amount due Ocwen had increased to $170000.00, while the real estate taxes which I needed to pay off by Certified check at closing had been increased based upon Ocwen to $2900.00. However, the real estate taxes have always been in escrow with Ocwen ( the documentation for such was also submitted to - -, -, as I had received it by mail from Ocwen as well ), but which they will not pay to the county until -/-/2015, and which now requires that I myself pay it at closing according to - -, - and confirmed by Ocwen. I have had a series of disputes with Ocwen due to the high interest rate of 7.94 % bearing on the mortgage and which I attempted to have lowered via mediation by the Consumer Financial Portection Bureau, but for which I was always unsuccessful thereby creating the circumstance which causes me to sell the home ( at a very signifcant loss to boot ). It is totally unnecessary, vexing and practically fraudulent by Ocwen at this point to have increased the Total PayOff amount as well as the total real estate tax liability which I am afraid I will not be able to recoup from Ocwen.