Navient Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

Navient Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments New York

I am in a five year - at -.I am - through my thesis year. Recently, I am being harassed by my student loan provider ( Navient AKA - - ) to make payments IMMEDIATEY regarding - of my student loans. The amount their asking is - of my monthly income ( before taxes. ) They refuse to adjust the payments, saying that the payments are already " so low. '' I have requested that they apply in-school forbearance and they responded that I should have read the fine print, which says that " in-school is only 48 months. '' Dude, I was n't even legally an adult when I signed those papers. I got no warning over the summer that my payments would due soon, which is the time when I could have saved for or attempted to pick up a second job. I only get calls when they want money. They call every day, even though I am not even thirty days past due. I am actively paying tuition so that I can even graduate in the spring, and paying - - $100.00 a month. I ca n't do anymore than I am already doing and still expect to get any value out of all this education. The only option that they gave me was to pay a $100.00 fee to get a one month forbearance. I 'm so stuck and frustrated and they wo n't even treat me as a person. It 's like talking to a robot who only sees you as a bank account.

Navient customer in New York
Nov 05, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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