Bank of America Credit card department,
After logging on to my Bank of America Credit Card site ( - -, 2015 ), I saw that there was a message from Bank of America. The message stated that they were voiding and removing any of my Reward Points from my Elite Reward Program as of - -, 2015. I called the Bank of America to investigate. I was told that they sent a message to me in - and that there was nothing that they would do to reinstate my Reward Points. I asked how they could do such an amoral action? I was informed that they agreed with me that it was wrong, but that it was a corporate action. The total value of my collected points was about $700.00. I was going to use this to buy airline tickets to my wife 's family for -. Ahh!!!!! This is just not right. I have played by the rules my whole life regarding paying my bills and saving $.00 Please help and let others know that their points have been robbed. Thank you
Bank of America customer in North Carolina
Nov 02, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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