U.S. Bancorp Credit card department,
Advertising and marketing Illinois
I am very upset and disappointed in the rewards change of my - credit card. The free night benefit removal has been a disappointment. In addition, I just the annual fee charged to my account. $75.00. I believe it is very bad practice to suddenly change the terms of card ; In addition the old terms were advertised in marketing materials and in statements, website. To add insult to injury, I just found out that US Bank and - - have been selectively issuing free night certificates to select customers. I would like to also received the free night certificate. Thanks, - -
U.S. Bancorp customer in Illinois
Nov 02, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| [email protected] | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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