Capital One Credit card department,
Capital One continually charges me overlimit fees, despite the fact that I have n't used my card in many months! I call every month to complain and it takes me threatening to report them for them to remove it. I 'm tired of this. I 'm sure they are doing this to other people and it is illegal. I pay the minimum or more every single month. I do n't use my card, yet they find a way to charge me these fees. Please look into this practice. It has to be illegal. This is a record of what has happened since -/-/- ( the last time I purchased anything with this card ) : -/-/-Minimum due $73.00, Paid $ -- --terest- $ -Overlimit fee- $ 39Sept -Minimum Payment due $73.00, Paid $ -- -Interest Charged $ -Overlimit fee $ 39- -Overlimit fee $39.00 ( The previous overlimit fee put me over my limit!!! ) -/-/-Minimum Payment due $73.00, Paid $ -- -Interest $ -Overlimit Fee $39.00
Capital One customer in Illinois
Nov 02, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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