Checking account Account opening, closing, or management
Wells Fargo Bank account or service department,
Checking account Account opening, closing, or management Nevada
I opened an account with Wells Fargo only to retrieve cashers ' checks to move into my new place from - to - - -. I opened the account with $50.00. The personal banker - - on - - - - never read a disclosure or informed me that a hard inquiry on my credit was going to be pulled. I signed some electric pin pad that I assumed was just to sign for the checking account. - points were taken from my FICO score. Since opening the account, I have learned that I have a checking and savings account with a secure credit line, and there is a $6.00 fee per month that was never disclosed to me until my husband was put on the account. I NEVER asked for these services, I wanted a simple checking account to get cashiers ' checks from my main online bank that I do business with. This account was supposed to be mainly for my husband on the account, for when he moved here. I called - - - times to explain the situation, with no follow up. He stated he would talk with the branch manager. I called - other times and left messages with no result. All I want to do is close my account. All that should have been checked is check systems ; my credit should never have been pulled. I feel I was tricked and deceived.
Wells Fargo customer in Nevada
Nov 02, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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