Comerica Prepaid Card Complaint

Comerica Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues Arkansas

I receive a monthly social security benefit check of $740.00 direct deposited to Direct Express. Starting -/-/2015 through -/-/2015 my card that was provided to me through Direct Express, card # - would not work once I put it in an ATM machine. It stated the card was invalid. The last time I used the above card was the first week in - of 2015. I have not used the above card since the first week in - nor have I authorized anyone else to use the above card, nor have I requested a new card between -. A new card was obviously issued through Direct Express without my authorization. I have contacted Direct Express on several occasions and have provided them with notarized statements and affidavits that I did not authorize them to issue a card and have requested them to refund my money that they issued to someone else without my authorization.