Bank of America Credit Card Complaint

Bank of America Credit card department,

Credit card protection / Debt protection California

I deposited $2000.00 dollars with - on -/-/2015 My account manager never had me fill out a Form DCF ( Document Confirmation Form ) which is part of - Complaince Departments Protocol. My money was never used for trading and on - - was sent to - - 's address in -.. I received a phone call from - a few weeks later from a - -, Senior Supervisor for -. His phone number is - - - -. He told me my money was embezzled by - - and I should Contact my Bank Concerning this issue. My deposit was never used for trading and - never told the Compliance Department about my Deposit. He concealed my money and the money of many of his other Clients taking over $100000.00 and more. - could not tell me how to get my money back, but did tell me I could dispute this transaction with my Bank. He could not give me more information because a Crime had been committed and this was reported to the - - Police Department. He refused to give me a case number for the Police Report Taken. Since my Money was never used for trading


Brain. I received conflicting comments from several customer Care agents in The Bank of America Dispute Department. The last woman I spoke to either did n't know how to read or did n't understand what a Contract was. The woman was - or - from her accent and was unable to answer any of my questions when she had the paperwork right in front of her. It was obvious she had not read the contract written by - - and only focused on the - Contract for risks of losing money. My money was never used for trading and was embezzled by - -. There was a Crime committed and a breach in all of - Contacts.