Navient Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Navient Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan Massachusetts

- -/Navient has called my work on more than one occasion, even after explicit written requests to not do so. The most recent infraction was -/-/15 at - -. The first explicit written request to never call my work was sent on -/-/15. The second explicit written request was sent on -/-/15. Two non-explicit requests to stop phone communication ( and communicate only in writing ) were sent between those dates on -/-/15 and -/-/15. - of the - letters were sent via certified US mail, so they are confirmed to have been received, as a signature was required. The school I attended was the University - in -, MA.

Navient customer in Massachusetts
Oct 28, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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