Experian Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Experian Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account California

I checked my credit report with Experian before going to buy a car. I thought it was only - dollar to check with the understanding that annual credit reports are free. They charged me a recurring $21.00 fee. When I called they would only refund - month. The Experian website is highly misleading and gets people checking their credit to inadvertently sign up for recurring credit monitoring charges.

Experian customer in California
Oct 26, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

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