CIT Bank National Association Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

CIT Bank National Association Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Pennsylvania

Hello, Near the end of 2011, I fell behind on my mortgage payments because I separated from my husband and finances changed drastically. I immediately applied for a loan modification. I followed through, faxed the application and all necessary documents to One West. Kept in touch with them to make sure they had received them. But every time, there was something missing, or they did n't receive my documents, or the documents had expired because so much time had passed since the first time I had sent the first documents. I felt they were playing me because I knew they had received them. They waited for all that time to go to then tell me, my documents had expired. I have read many similar stories from other homeowners and this bank. I did everything they asked me to and they still took my home, our home. My children and I were devastated whenever they would post our door and finally when they took it from us. This bank had no intention in giving me a modification. We had more than enough time to get it done before the sheriff sale. Finally, just two weeks before the sale, they told me


my home. I need to help and want to be compensated for my loss. They wanted to take my home because the way they would gain nothing by letting me keep. On the contrary, they would get paid from the FDIC because of the deal they had struck with them. The address of the house the took from me is - - -, -, PA -. Borrowers- - - - and - -. I would appreciate if this agency does something those heartless people who only care about their pockets. I had no money to go to an attorney, otherwise, I would 've fought them till the end. Yours truly, - -

CIT Bank National Association customer in Pennsylvania
Oct 26, 2015

* Source: CFPB Complaint Database

CIT Bank National Association response to complaint:
Closed

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